OD Information Technology

Management Committee (ITMC) Meeting

November 15, 2004

 Attendees

 

Members: Ms. Robin Kawazoe, Mr. Dennis Rodrigues (Chair), Mr. Tom Turley,
Mr. David Wiszneauckas (Executive Secretary)

 

Guests: Ms. Angela Murphy

 

Absent: Ms. Donna Brooks, Ms. Zoe-Ann Copeland, Ms. Judy Fouche, Ms. Diane Frasier, Mr. Bill Kibby, Mr. K. P. Murphy, Ms. Suzanne Servis, Dr. Richard Wyatt

 

 

1.  Approve September 20th Meeting Minutes                                  

 All members approved the meeting minutes.

  

2. Elect Vice-Chair/Membership

Members approved Robin Kawazoe as the OD ITMC vice chair.

Mr. Wiszneauckas said that Mr. Walker and he decided not to fill the current OD ITMC senior staff membership vacancy at this time.

  

3. Discuss the for OD Life Cycle Policy

Mr. Wiszneauckas presented a revised draft OD Life Cycle Policy. The former OD EO had requested this policy to prevent waste.

Some members not present today have emailed their comments. Mr. Wiszneauckas will consider all comments before finalizing this policy. He will also develop a standard form for organizations to use when developing their plans.

The ITMC members approved the concept for the Life Cycle Policy.

Once finalized, the OD EO will send this policy to OD Senior Staff and cc: Administrative Officers.



4.     CIO Update

NIH-ITMC

Capital Planning and Investment Control (CPIC)

Mr. Wiszneauckas gave an overview of the three CPIC phases—select, control, and evaluate.

CIT will issue the NIH process shortly.

ICs will need to develop their own processes. Mr. Wiszneauckas asked members how involved they would like to be. Members indicated that they would like to partner with the OD ITIRB in developing the OD CPIC process.

Homeland Security Presidential Directive HSPD #12 & PKI

Mr. Wiszneauckas gave an overview of HSPD #12—a Policy for a Common Identification Standard for Federal Employees and Contractors

To enhance security, HSPD #12 establishes a mandatory, Government-wide standard for secure and reliable forms of identification issued to Federal Government employees and contractors.

HHS must ensure an ID/badge system that uses unique identity ingredients and has chosen Public Key Infrastructure (PKI) to accomplish this.

By October 2005, the OD/NIH must ensure the registering of PKI tokens for more than 2000 OD/NIH employees.

NIH IT Consolidation-Phase-2

OD has completed the Active Directory migration and the Network Monitoring consolidation

OIT Key Performance Indicators (KPIs)

Mr. Wiszneauckas distributed charts showing OIT’s October 2004 key performance indicators:
  • TASC/Remedy Statistics (Monthly Service Tickets)
  • Service Agreement—Desktop Team (repair/recommend within 24 hours) Note: Goal for this metric is now 80%
  • Service Agreement—All Teams (customer contacted within 2 hours) Note: Goal for this metric is now 90%.
  • Datastore growth (home directories)
  • Server Availability (% of server uptime)
  • Server Consolidation Metric
  • Incident Response Team – Requests for Response
See the KPIs on the OIT web page under Service Level Agreement Metrics.



5.     Adjournment

The meeting adjourned at 2:40 PM. The next meeting is scheduled for
Monday, December 20th, 2004, at 1:30 PM.